Follow these tips to ensure optimal experience and assist you in some basic resolution steps you can take yourself
- Always use Google Chrome
- Make sure your browser is updated to the latest version
- If you use sound notifications, ensure the following:
- Sound alerts and browser notifications are enabled for flex.twilio.com
- Change your browser settings to ensure your Aselo tab stays active
- Stay active on the Aselo tab as much as possible, and if switching to other tabs, go back to Aselo often to keep it active
- If your computer goes to sleep and Aselo is open while you're computer is asleep, please fully Log Out of Aselo (click the Log Out button from your profile in the top right corner) and log back in to refresh your session.
- Don’t keep Aselo open on multiple tabs
- Check your own internet speed by running a browser speed test
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